Reference

data sdy Privacy Policy for Your Account

Your account details, wallet choices and device activity receive a clear Privacy Policy at data sdy, so you can understand what we collect before opening an account.

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data sdy data sdy Privacy Policy for Your Account
CONTACT ROUTES

Ask About Privacy Policy Through Support

A direct support route helps you resolve a Privacy Policy question without placing sensitive details in a public message. Use the account help path when you need to check a phone-verification record, payment reference, cookie choice, or request for data access. If you are in Surabaya or elsewhere in Indonesia, include the account phone number and a short description so we can locate the correct record.

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Account help path

Open account help after signing in and ask about your Privacy Policy rights, stored phone details, or a correction request. We use the account record to keep the conversation tied to you.

Payment status query

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, share the payment reference rather than a wallet password. We can check the status without asking for secret credentials.

Privacy request

Request access, correction, or deletion through support with your linked phone number and request type. We may ask for an account check before changing personal data or releasing a copy.

HANDLING PRACTICES

See How We Handle Privacy Policy Requests

We keep our Privacy Policy practical: each data category has a purpose connected to account access, wallet reconciliation, security, or support.

Account records

We use your phone number, account identifiers and verification results to sign you in and confirm that a privacy request belongs to the correct account. Ask support if any account detail needs correction.

Payment references

A DANA, OVO, GoPay or QRIS reference can connect a wallet event to your account status. Bank transfer and virtual account references serve the same matching purpose during reconciliation.

Device signals

We may record browser type, device signals, login time and security events when you use a phone or desktop. These details help identify unusual access without reading unrelated files on your device.

Cookies

Cookies can keep your session active, remember a selected setting and help us understand page errors. Your browser controls let you remove or restrict cookies, though account access may then need another sign-in.

Retention periods

We retain account, payment and support records only for the period needed for their stated purpose, security checks, dispute handling, or legal duties. Support can explain the category and applicable retention reason.

Change requests

Send a correction, access, or deletion request through account help with your linked phone number. We verify the request, describe any limits, and confirm the action or reason for refusal.

Find Answers About This Privacy Policy

These Privacy Policy answers cover the searches we hear most often from Indonesian account holders. They explain the data connected with login, wallets, cookies, device use, and requests for access or deletion. If your situation is unusual, open support from your account and include only the details needed to identify the request.

The data sdy Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages, login events, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

We use phone verification to connect account access and privacy requests to the correct person, reduce mistaken changes, and investigate unusual sign-ins. Ask support to correct a phone detail that no longer belongs to you.

Yes. The Privacy Policy explains that wallet and bank references can be used to match payment status. We ask for a transaction reference when checking DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Sign in, open the account help path, and request access using the phone number linked to your account. We may complete an account check before providing a copy or confirming the data categories held.

You can request correction or deletion through support. We review the request against account security, payment reconciliation, dispute handling, and legal duties, then explain which action is possible and why.

Cookies may keep your session active, remember settings, and help identify page errors on Android, iPhone, or desktop browsers. Browser controls can remove them, but you may need to sign in again.

Yes. Access and eligibility depend on local law, and our services are available only where local law permits. If a regional rule affects your request, support will explain the applicable account process.

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