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Open data sdy Legal terms with clarity

Legal clarity starts before you open an account: our data sdy policy explains eligibility, phone verification, wallet records and how we handle your account data.

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data sdy Open data sdy Legal terms with clarity
CONTACT PATHS

Check Legal questions beside your account

A clear contact route helps when a Legal question concerns identity, wallet status or an account record. We ask you to use the support path linked in your account area and include the relevant phone number, payment reference or policy clause. That lets us separate an access request from a DANA, QRIS or bank-transfer status question without asking you to repeat the full case.

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Account access

If phone verification blocks access, contact us through the account support route and provide the registered number plus the exact Legal question. We use those details to locate the correct account record.

Wallet records

For DANA, OVO, GoPay or QRIS records, send the payment reference rather than a wallet password. We can check the transaction status while keeping sensitive login details out of the request.

Policy changes

To ask about a correction, deletion or policy change, use the same contact path and state the requested action clearly. We may ask for account verification before changing personal records.

DATA CONTROLS

Browse how we handle Legal duties

We treat Legal handling as an operating process, not a footer link. Account access begins with the details you submit and the phone verification step, while payment references help us reconcile wallet…

Account data

We use account details to create, verify and maintain access. Entering an incorrect phone number can prevent verification, so check your details before submitting an account request.

Payment references

DANA, OVO, GoPay and QRIS references help connect a payment status to the correct account. We do not ask you to place a wallet PIN or banking password in support messages.

Cookie choices

Our Legal pages explain cookie use on the browser path, including when you switch from a mobile browser to desktop. You can read the stated purpose before accepting available cookie settings.

Account security

Phone verification is an account step before access, and support may request matching details when a change affects security. This helps us avoid changing records from an unverified request.

Record retention

The policy explains why account, verification and transaction references may be retained and how those records relate to Legal duties. Read the retention wording before requesting a change.

Your requests

You can contact us about access, correction, deletion or a copy of relevant account data. Include a clear request and complete any identity check needed to protect the account.

Find answers before opening an account

These Legal answers address the questions we expect before account access: eligibility, data handling, cookies, payment references and requests for changes. If your case involves a specific account or transfer, use the contact path beside your account area so we can check the correct record.

It covers account access, phone verification, data use, cookies, payment references, record retention and requests for correction or deletion. Eligibility depends on local law, so read the current wording for your location.

Access is available where local law permits and depends on local law. We may require accurate account details and phone verification before access. If eligibility is unclear, contact us before submitting payment details.

Payment references help us match an account action with a wallet or QRIS status. The Legal terms explain the purpose and retention of those records; never send a wallet PIN or banking password.

We use submitted details to create, verify and maintain the account, protect access and handle relevant records. The Legal wording explains the purposes, available controls and request route for your data.

Yes. Contact us through the account support path, identify the record or policy point, and state whether you seek correction, deletion or a copy. We may verify your identity before acting.

The cookie section describes why browser data is used and what settings are available. It applies when you use a mobile browser or desktop browser, so check the stated choices on your device.

Include your account phone number, the relevant Legal question and any DANA, OVO, GoPay, QRIS or bank-transfer reference. Do not include passwords, wallet PINs or full banking credentials.

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